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FAQs

Our FAQs

Got Questions? We've Got Answers Right Here!

A personal trainer can be essential to your training program. By providing you with motivation, encouragement, and accountability, a personal trainer will assist you in achieving your fitness goals faster. In addition, you will obtain an enhanced sense of self-discipline. You will also be challenged with new skill sets within your workout regimen.

With diversified training sessions and workout plans that surpass average fitness training programs, training with us will help you achieve faster, long-term results. The world-renowned training program of Jeanetix Fitness is the only place for you to receive these astounding benefits.

You will meet with the trainer that will tailor personal fitness sessions to help you meet your goals and maintain your results. The times for each workout training session are extremely flexible and accommodating to assist you in accomplishing your needs.

Yes! Our programs are designed for all fitness levels. If you’re a beginner, we’ll start with foundational movements and gradually increase intensity as your strength and confidence grow.

Our transformation programs combine personalized training and consistent progress tracking. Unlike others, we focus on sustainable results by creating flexible plans and providing constant support. Whether your goal is weight loss, muscle gain, or improved fitness, we definitely get results.

Yes, every new member gets a complimentary fitness assessment to evaluate their current fitness level, set realistic goals, and create a personalized training plan. This ensures your workouts are effective and aligned with your objectives.

What makes Jeanetix Fitness so unique is, you do not need a set schedule or appointment for the personalized and guidance training programs. If you cannot make your normal training time, come whenever you can during normal training hours. We are very flexible and there are no penalties for coming at different times. Personal Training is at set times but we try to be as flexible as possible to accommodate any schedule changes you may have, talk to your trainer if you need to change your schedule.

Absolutely! Our Early Morning sessions are designed for groups, providing a supportive and energetic environment to reach your goals together.

Fitness transformations vary depending on your starting point, goals, and consistency. Most members start seeing noticeable improvements in 4–6 weeks with regular training and proper nutrition. At Jeanetix Fitness, we provide personalized progress tracking and support to ensure your transformation is sustainable and effective.

Consistency, proper form, and progressive overload are key to improving leg strength. At Jeanetix Fitness, our trainers guide you through effective exercises like squats, deadlifts, and lunges, while ensuring proper recovery to prevent injuries.

Yes, we also specialize in weight loss programs that combine strength training and cardio workouts. Our trainers work with you to create a realistic plan, helping you burn fat, build lean muscle, and maintain long-term results.

Yes, our trainers design full-body workout sessions that incorporate upper-body and lower-body exercises for efficiency and balance. These sessions are great for maximizing calorie burn and ensuring all muscle groups are engaged.

We accept debit/credit cards through our online payments system. 

If you want to update your payment method to a different card simply log in to your account and select the “Payment Methods” button. From there you will be able to add a new card and then select the “Set Default” button to make it your default payment option.

You may also delete other saved credit cards within your account.

IMPORTANT: Once you have updated your card payment via the “payment methods” tab, make sure to click on “subscriptions” and change your payment method to the new saved card that you added. This will ensure that any newly generated invoice processes your new card payment instead of the old card.

The number of days and the times throughout the day are dependent upon your program.

To get started, visit our Free Trial Reservation and schedule a time for your free consultation. Free Trial Reservation

Because all of our subscriptions and account handling are done automatically by the system, the system has its own way of processing cancellations and therefore cancellations can not be done manually.

All monthly memberships require a minimum of 30 days written notice prior to the next billing date to ensure cancellation of automatic payments. There are no prorates available and you will be subject to payment for the following month if your request is less than 30 days from the next scheduled billing cycle.

To cancel your membership, visit this link. click here

No. The only payment option available is via a debit/credit card. This is done to keep everything electronically and simple for our users.

The password reset link will only be sent to the account holder’s email. In order to login to your account, you must use the account holder’s email address and password. The account is shared for all members because the payment is only taken from the primary account holder. click here

Our system will try to process your monthly membership a total of 3 times if the first time fails. If your membership fails to process successfully due to insufficient funds, your account will be placed on an “on hold” status and you will not be able to train at our facility.

To process a payment you can do so by logging in to your account and selecting your membership and choosing the payment method you wish to pay with. click here

In order to renew your account, you must first log in to your Jeanetix Fitness online account. You can do so by navigating to the clients drop down menu and clicking on the “My Account” button from a desktop computer. If you’re on a mobile phone, simply tap on the top left “person” icon.  If you have a new email address that is different from the one you used the first time to sign up, simply disregard any of these steps and you may checkout as a new client.

You must remember the email address and password you used when you first signed up. If you don’t remember either or, simply select the “Lost your password?” link so that you may initiate the account recovery process.

Account Login Page

Yes. Our memberships are no contract, so you may cancel whenever you want. However, the cancellation request must be submitted 30 days prior to your next monthly renewal. Therefore, if you don’t want to be charged for the following month, we suggest submitting the cancellation form on the same day of signing up so that you don’t get charged on your second month. You will still be allowed to train because cancellations don’t take effect until 30 days after.

All we recommend you bring is water and a small to medium-sized hand towel!

GETTING STARTED IS EASY!

Simply fill out the form below and then schedule Your FREE intro session on the next page.

Shortly after we will be in touch with you to confirm your intro session. We are excited to meet you!

(give our form below a second to load, we love you for it!)

GETTING STARTED IS EASY!

Simply fill out the form below and then schedule Your FREE intro session on the next page.

Shortly after we will be in touch with you to confirm your intro session. We are excited to meet you!

(give our form below a second to load, we love you for it!)

GETTING STARTED IS EASY!

Simply fill out the form below and then schedule Your FREE intro session on the next page.

Shortly after we will be in touch with you to confirm your intro session. We are excited to meet you!

(give our form below a second to load, we love you for it!)

MEMBERSHIP CANCELLATION REQUEST

Please fill out the form below and one of our team members will review your request. Warning. The submission of this form does not cancel your membership. We will review your request, then reach out to confirm.

ARE YOU LOOKING TO DROP-IN?

We Would Love To Meet You!
WARNING! Class Sizes Are Limited.

If you would like to reserve a spot…
Simply fill out the form below
letting us know what day you might come by
& one of our amazing coaches
will reach out to you to reserve your class.

OUR DROP-IN RATES

FIND US AT
1100 E Campbell Rd, Suite 125,
Richardson, TX 75080

(972) 497-8396

OUR PRICING IS SIMPLE

We Want To Offer You The PERFECT Membership For YouR NEEDS.

Simply fill out the form below and one of our amazing coaches will send you our current membership information.

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